How to get the ExtendApp docker logs

General
1

Hi there,

There is an bootup issue with my recent extend app image.
It is like the server is not started up but the server status is running.
It is always reponsed like:

{"code":14, "message":"connection error: desc = \"transport: Error while dialing: dial tcp [::1]:6565: connect: connection refused\"", "details":[]}

But the image works locally.
So my question is how can I get the container’s log.
I can’t find a menu like " Logs and Artifacts".
And I click the button “Contact support to get full access of Extend including Grafana Cloud”.
But I failed to find the response message.

BR//LuDong

2

Hi there,

I hope everything goes well with you.

And back to the topic, I succeeded to send out the bootup log to my server.

It turns out from the log, on the AccelByte cloud, the server runs extremely slow.
It takes more than 1min to get served on the port. And the time before the first log is not counted .

2024-10-15 06:47:07.562 DEBUG server start 
2024-10-15 06:48:43.759 DEBUG warn: Microsoft.AspNetCore.Server.Kestrel[0]\n      Overriding address(es) 'http://+:80'. Binding to endpoints defined via IConfiguration and/or UseKestrel() instead.

while on my machine and with the debug version, it takes less than 2secs.

2024-10-15 11:50:59.744 DEBUG server start
2024-10-15 11:51:01.340 DEBUG warn: Microsoft.AspNetCore.Server.Kestrel[0]\n      Overriding address(es) 'http://0.0.0.0:8080, http://0.0.0.0:6565'. Binding to endpoints defined via IConfiguration and/or UseKestrel() instead.

I think the server is out of some resource(CPU/Mem).

Hi @vincentab , could you help to confirm the server’s status?

BR//LuDong

3

Hi @user18 ,
To confirm, have you managed to get access to the Grafana Cloud? Meanwhile, I’ll ask the team to grant you access to the Grafana Cloud.

I see you set your Extend app’s CPU to be 1 millicore. I suspect that’s what makes the application slow. Is this expected?

You can configure your application’s CPU and memory by following the steps here.

4

Hi @vincentab ,

The Grafana cloud is not a MUST option at the moment. I am going to set it up when days are not so busy.

Actually I am quite confused with the CPU model. I have a more than ten years old server. It run much faster than that.
Do you have any information about a millicore would equal to the CPU core with xxxHz and xxx model?
And how about the millicore price model?

BR//LuDong

5

Hi @user18
You can read information about the CPU’s unit of measurement, millicores, on this page.
For your convenience, I paste it for you

  • CPU: adjust the Extend app’s CPU allocation using millicores. Note that 1 CPU unit is equivalent to 1,000 millicores. For example, to allocate 0.5 of a CPU to the Extend app, set the value to 500 millicores.

Hopefully, that helps estimate your CPU consumption. Let me know if you have further questions.

re: Millicores price model
What do you mean by the millicores price model? Do you mean how does it affects the pricing? You can take a look at the Extend pricing here.

6

Hi @vincentab ,

Gotcha and thank you very much!

BR//LuDong

1 Like
7

Hi @user18 ,

You could try to access Grafana cloud again when it is convenience to you. The team has grant you access.

Thank you.

8

Hi @rinardi ,

How do you do!

Cool, my Grafana account is ready.
Thank you very much!

BR//LuDong

1 Like