Missing or outdated Steam avatar URLs?

AccelByte Gaming Services
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1

We are noticing that Steam PlatformAvatarUrl (and sometimes PlatformDisplayName) are missing or outdated for some players when trying to resolve them via various IAM service endpoints. Is this data synced periodically, and if so, at what interval? Or does it only happen upon initial account linking?

Thanks!

2

Hi @user19,

Thanks for reaching out! I’ll pass your question to the internal team and get back to you as soon as I can.

1 Like
3

Hi @user19,

By default, platform display name and avatar sync occurs when the account is initially linked.

As an alternative, you can retrieve platform information using these endpoints:

  1. RefreshData – To get a user’s own third-party platform information.
  2. GetUserOtherPlatformBasicPublicInfo – To retrieve third-party platform information for other users.

Let me know if this helps, or if this workaround doesn’t quite suit your needs!