15/5000 My match gets an empty DS

Hi,I have created and tested the session template and it is OK. But when I create a match, the session DS I pulled from match is empty, please help me, thank you!


The graph above is the session and DS pulled from match

This graph shows that only the creation session is pulled to DS, this is OK

When I clicked to track an empty DS, I reached the deprecated Armada. But the session templates I created were all OK.

Hi @user13,

I’ll report this to the internal team and have them take a look at why this is happening. I’ll get back to you ASAP.

Hi @user13,

After looking at the session history, when you created the session with ID: 704fd03a8bca44c285294f46c5c3d3c0, the RequestedRegion value was invalid. It should follow the QoS region in the AMS settings. For example, ap should be ap-southeast-1.

Screenshot 2024-07-22 074104

In the meantime, we will plan a fix so that if the requested region is invalid, AMS will return an error when the session service tries to claim a DS.